This web site (the "Site") is published and maintained by Gia Travels Online a trade name and a unit of GITHM Pvt Ltd, a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any subsite (whether belonging to an 'associate' of Gia travels Online or otherwise) through this site, then such subsite may have its own terms and conditions of use which is specific to such subsite. Subsites may contain such additional terms and conditions of use as may be set out in such subsite.

Contents & Ownership

This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, Gia Travels Online grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

You agree to follow all instructions on this Site limiting the way you may use the Content. The proprietary logos, service marks and trademarks found on this Site may not be utilized by you without prior authorization. Unauthorized use may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes, If you download any Content from this Site for your personal use, you shall not remove any copyright or trademark notices or other notices.The copyright in the contents of this website belong Gia Travels Online. Copying of part or all the contents of this website without permission of Gia Travels Online is prohibited except for the purposes of availing the paid services provided by Gia Travels Online

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

Others rights

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
• Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
• Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law
• Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another's computer
• Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
• Falsify the origin or source of software or other material contained in a file that is uploaded
• Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

 

User’s Manual

You are prohibited from posting or transmitting any defamatory, libellous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Gia Travels Online assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libellous, obscene or profane material. Gia Travels Online  may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Gia Travels Online policies in any way.

Gia Travels Online will fully cooperate with any law enforcement authorities or court order requesting or directing Gia Travels Online to disclose the identity of anyone posting such materials.

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Gia Travels Online, as non-confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Gia Travels Online uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Gia Travels Online anywhere in the world, in any medium, forever.

Use Of Gia Travels Online Portal:

Agents are fully responsible for the Agency log in provided by Gia travels Online on their website  www.giatravelsonline.com  , Agents are advised to keep the information secured and incase of any misuse agents are liable to pay all the losses.

 

Deals & Offers

special deals  may be displayed on this Website. Such special deals and vouchers are available for a limited time only. You must check with Gia Travels Online as to whether an offer displayed on this Website is still available. Additional terms and conditions may apply to special deals or the use of vouchers. You must check this Website or the third party provider of the special deal to determine whether any particular terms and conditions apply.

 

Availability

The products and services displayed on the Site may not be available for purchase in your particular country or locality. Please check with an authorized Gia Travels Online representative for the availability of specific products and services.

 

Online Payment/ Payment Gateway

You submit and agree that the debit/credit card details provided by you to the Payment Gateway for payment transaction processing are correct and you shall not use a debit/credit card that is not lawfully owned by you. You are responsible for ensuring that sufficient credit is available on your presented Debit/Credit Card or Bank Account at the time of making the payment.

 

Fees

Many bank and credit/debit card companies charge their account holders transaction fees based on a number of factors. The currency exchange rate and any transaction fees are determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the cardholders account. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank.

 

Travel  Agency Terms and Conditions.

• Payment due to Domestic/International Tickets is subject to credit approval by Gia Travels Online and as per the Collection period notified by Gia Travels Online team from time to time.
• (a) Voiding would be as per the airline norms plus  Economy Rs.150/ - per ticket & Business Rs 250/ as a service fee of Gia Travels Online.
   (b) Refund charges would be as per the airline norms plus Economy Rs 150 & Business Rs.250/  as a service fee of Gia Travels Online.
   
• (a) Any voidation/cancellation of the ticket will be entertained only between 1000 Hr to 1800 Hrs on working days only.
   (b) If the payment is not made on time, Gia Travels Online can anytime cancel all the PNR’s/Tickets without any prior notice.
• Any kind of Misuse of Airline/GDS PNR will solely be the responsibility of the agent and the amount will be recovered from the agent as an when received the debit note by the Airline or by the GDS.
• There will no adjusting of the refund in the payment schedule. The refund will be given back to the agent whenever we have received it from the airline.
• TDS will be deducted as per the law. TDS will be deducted on all commissions/incentives. The TDS certificate will be issued in the next Financial Year.
• Responsibility for Taxes . Travel Agent acknowledges that, regardless of any action taken by Gia Travels Online, the ultimate responsibility for Tax Collected at Source (‘TCS’) under section 206C(1G) or any other taxes as may be legally applicable and filing requirements in connection with the same thereof (hereinafter collectively referred to as ‘Tax Obligations’), is and shall remain his (or her) responsibility.
• The credit limit will be on a weekly basis depending upon the certain guarantees & approvals.
• Any advance amount paid by the agent will be non-interest bearing and should be utilized within 360 days from the date of payment. If such advance is not utilized within this period of 360 days, the unutilized portion shall be held in trust, for the benefit of the agent, by Gia Travels Online for a period of 12 months from the date of payment of such advance after which the same shall be deemed as forfeited.
• The User shall request Gia Travels Online for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check-in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Gia Travels Online. as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
• Any other refunds or unadjusted credits received from suppliers (including hotels, airlines etc.) and not claimed or pursued by travel agents or suppliers within 1 year of receipt of such amounts by Company, shall be deemed to have been forfeited.
• Agents will be responsible for maintaining all related documents including confirmation from the travellers that the amount paid by them for travel outside of India is in within the annual limits for resident individuals as prescribed by the Reserve Bank of India from time to time.
• That you, the Noticees, shall make payment for the services availed by cash/cheque/demand draft/credit card, and in case of non-payment within 7 days of the due date you, the Noticees, shall be liable to pay interest at the rate of 0.1% per day till the date of payment of the full amount.
• That you agree to indemnify us from and against any and all losses, liabilities, claims, damages, costs and expenses asserted against or incurred by us that arise out of any breach or non-performance of any covenant or agreement made or obligations to be performed by you;
• Gia Travels Online  is not responsible for any of agents commitments to their customers, agents are advised to handle all queries of their customers at their end and Gia travels Online shall not be responsible and answerable.
• Gia Travels Online  is not responsible for any illegal activity done by the Agents or their customers , Agents are advised to check all the documents of their customers and keep the record, Agents will be fully responsible for the proper documentation as per the law. 

Visa

• Gia Travels Online  only provides visa facilitation services & assistance to its customer/agents for processing of documents to embassy/immigration as an IATA agent
• Visa Approval is strictly subject to immigration/ Embassy solely.
• If flight is booked already and visa approval is delayed by immigration then we will not be liable for flight cancellation.
• Visa cannot be clear once it rejected by Immigration and amount is non-refundable.
• In case of Overstay, penalty will be applicable as the immigration rules and will imposed and payable by the Travel Agents
• In case passenger involved in any illegal activity, all the fines & penalties must be payable by agent

 

Terms and Conditions of Use

Gia Travels Online may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

Gia Travels Online may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Gia Travels Online reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Gia Travels Online’s systems, as well as its clients' interests are and remain, well-protected. Towards this end, Gia Travels Online may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.